[vc_row css=”.vc_custom_1550477335442{margin-bottom: 0px !important;border-bottom-width: 1px !important;padding-bottom: 80px !important;border-bottom-color: #f1f1f1 !important;border-bottom-style: solid !important;}”][vc_column css=”.vc_custom_1550477354192{padding-top: 0px !important;}”][vc_custom_heading text=”SHOPPING QUESTIONS” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1550477395387{margin-bottom: 60px !important;}”][vc_row_inner][vc_column_inner width=”1/2″][vc_column_text css=”.vc_custom_1503251705004{margin-bottom: 20px !important;}”]

Do you ship worldwide?

[/vc_column_text][vc_column_text]At this time, we only ship within the United States and to Canada.

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Do you offer gift cards?

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Yes we do! Contact us and we will make a digital card for you.

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How can I request a refund?

[/vc_column_text][vc_column_text]Since our items are personalized, we do not offer refunds but if you have a problem with your order, please contact us.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_column_text css=”.vc_custom_1503254412061{margin-bottom: 20px !important;}”]

How can I use a coupon code?

[/vc_column_text][vc_column_text]If you have a coupon code, add it to your cart at checkout.

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Do you charge sales tax?

[/vc_column_text][vc_column_text]At this time, we are required to charge sales tax only if an item is shipped to/picked up/delivered in Iowa.

However if you buy from our Etsy shop, Etsy is required to charge sales tax in all states that have sales tax. Usually, you are saving $ by buying directly from me and not going through Etsy.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=”.vc_custom_1503251459286{margin-bottom: 0px !important;padding-top: 80px !important;padding-bottom: 80px !important;}”][vc_column][vc_custom_heading text=”OTHER QUESTIONS” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1614655671317{margin-bottom: 60px !important;}”][vc_row_inner][vc_column_inner width=”1/2″][vc_toggle title=”Do you allow backorders?” style=”simple” open=”true”]Some items may be available for backorder. Please contact us to find out.

[/vc_toggle][vc_toggle title=”Are there benefits for registered users?” style=”simple”]Yes, it will allow you to keep track of the status of your orders, order history and tracking information.[/vc_toggle][/vc_column_inner][vc_column_inner width=”1/2″][vc_toggle title=”What payment methods are available?” style=”simple” open=”true”]We accept most major online payment types: Paypal, Venmo, and most credit cards.

[/vc_toggle][vc_toggle title=”Do you have an affiliate program?” style=”simple”]At this time, we do not offer an affiliate program.

[/vc_toggle][vc_toggle title=”Do you offer gift wrapping?” style=”simple”]Yes we do! Contact us for additional information.[/vc_toggle][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]